About Us

"Work is ultimately important because it allows us to connect with people. That connection is the beginning of creativity and collaboration." - Matt S. Smith, Founder

About Us 2018-08-01T11:44:09-07:00
Matt S. Smith, MBA
Matt S. Smith, MBAPresident / Founder
Christopher Platt
Christopher PlattWeb Development
Carolyn Oertle
Carolyn OertleMarketing & Project Management
Peter Kersting
Peter KerstingVideo Production

Why the name smithHOUSE?

What does it mean? There are three facets to our name: heritage, craftsmanship, and pride.

How is smithHOUSE different from other creative or design agencies?

We’re not a just a design or creative agency. We’re techy designers, yes, but ultimately we are problem solvers for companies in a competitive marketplace. We believe that strong branding, web/mobile/social, all wrapped into a comprehensive communications strategy will give your company a significant competitive advantage.

How we can work together?

People hire us for three different kinds of services:

  1. For a project. We get to know your company, your marketplace, and the challenge ahead of us. We present and execute solutions, but we don’t waste time with exhaustive project plans with excessive overhead. We move quickly through projects because we are good at what we do, plus we understand business. We work hard, and we work smart. Of course, projects vary in size. But in general, we estimate projects between $150-$200/hour. To understand it another way, a small quick projects is around $5000; an average-sized project is around $20,000; a sophisticated, multi-channel project can exceed $100,000.
  2. Consulting. Companies hire us as consultants when they’re trying to get their bearings, but aren’t ready to dive in and invest in a major overhaul of their communications strategy. When we “consult,” we get to know your company and the marketplace, and we give clear direction for how to navigate through problems to find a solution.
  3. On retainer. Some companies have us manage their social media channels. Or they have us on retainer to offer creative support for their organization. For example, on some weeks they’ll need some new features on their website, and other times they’ll need some print media work as well.

Another way to look at it is to start with your budget. You tell us what you have to spend, and then we can talk about how to get the most bang for that buck.

What is it like to hire smithHOUSE?

We can put you in touch with our other clients for a full picture, but here’s a quick glance:

  • We like to succeed. We like winning. We like helping our clients dominate.
  • We aren’t afraid to share unpopular ideas if we believe that it’s good for your company.
  • We don’t have account managers. Your team works directly with our creative team.
  • We have strong project plans with excessive communication. You always know where we are.
  • We are happy people who enjoy what we do.

I don’t know if you’ll like our project. It’s pretty complicated.

We like solving problems. The more complicated and more awkward the problem–the more excited we get because the project will test our limits. We love to hear these kinds of things from clients…

  • “There’s a lot of debate about the direction of our website…”
  • “We have a great product, but somehow our competitors beat us to the customer every time…”
  • “We’ve been spinning our wheels on this project for several months…”
  • “There’s a lot we don’t know about this space in the market. We want our product to look good, but we don’t have the resources to make an epic debut…”

You get the idea. We love beautiful design, but only when it’s a solution to your problems.

We are a non-profit organization. Can you hook us up?

We have worked with many beautiful, fearless people who lead non-profit organizations. Who doesn’t like working with someone like that?

What do we offer for non-profit organizations:

  • A reduced rate.
  • A lot of love.

In exchange, we expect our non-profit clients to give 100% of their attention toward the project. We agree that both teams (ours and yours) work smart and work hard.

Where are you guys located?

We work from Phoenix, Arizona, but we have clients all over the map.

  • Dublin, Ireland
  • Los Angeles, California
  • Washington, DC
  • Charleston, South Carolina
  • Atlanta, Georgia
  • Chicago, Illinois
  • Milwaukee, Wisconsin
  • Minneapolis / St. Paul, Minnesota
  • San Diego, California

Also, our president Matt Smith likes to spend summers in San Diego, so you are likely to see him at a coffee shop near the beach.

Contact Us! We’re nice people.